MOST UK ORDERS INCLUDE DELIVERY ALL ITEMS MANUFACTURED IN THE UK UNLESS OTHERWISE STATED
All of our Falconry and Hawking furniture is designed in house by Falconers which is why you will see many copies of our products, the difference being the strict quality of which we manufacture to.
'Quality where it counts'
Small but significant details such as only using the best quality 316L Marine Grade Stainless Steel in the manufacture of swivels, Bow and Block perches. Double waxed cotton stitching on gloves, vests and bags. The best available materials which are quality tested to ensure your and your birds well being are the norm in all our equipment. As such we carry out batch destructive testing on all safety equipment (swivels, leashes / safety leashes and stainless welding on perch rings) Our smallest leashes made for Merlin's or Little Owls are drop tested to destruction from a height of 2 meters with a weight of 3 kilos ( we also manufacture these for birds up to the size of an Andean Condor, tested to 30 kilos)
ALL OF OUR EQUIPMENT HAS A NO QUIBBLE RETURN POLICY, IF FOR ANY REASON YOU ARE NOT SATISFIED YOU WILL GET A FULL REFUND
Due to our manufacturing processing we are able to not only compete with, but outdo, all other Falconry Furniture suppliers. At the same time not only are our items priced lower but the quality is often higher
Custom made items from your designs
Its so easy, contact us with your requirements and we will manufacture your gloves, hoods, vests etc to your own design. We will advise you all the way and the cost is surprisingly efficient. Please note this is for individuals and Falconry / Rescue organisations only and strictly not for resale.
PRIVACY POLICY
Falconry Innovations store no customer credit or debit card details or any other financial details what-so-ever
No information is collected or stored once a transaction is complete (inc delivery) No information is sold, shared or given to any other individual or organisation at any time. We can be contacted on our published website telephone numbers between the hours of 9am and 10.30pm and by e mail at any time, we will attempt to reply within 24 hrs
Delivery policy - recorded delivery or parcelforce 24 or 48 tracking is standard on recorded and parcelforce. delivery as standard will take approx 3 to 5 days. Courier delivery is dependent on when order is recieved. Thursday pm or Friday orders for courier delivery cannot be picked up for delivery until Monday morning
RETURN AND REFUNDS - WE OFFER A NO QUIBBLE MONEY BACK OFFER WITHIN 21 DAYS ON ALL EQUIPMENT, GLOVES HAVE 1 YR RETURN POLICY
SECURITY - Payments via the internet are taken via PAYPAL's virtual terminal, one of the most secure available for your peace of mind. Telephone orders using credit cards are also taken by Falconry Innovations using the same encrypted PAYPAL virtual terminal. Cash will only be agreed to if send registered post, Cheques may be sent but goods will not be released until funds clear
Telephone orders available for most major credit /debit cards AMEX welcome